See exactly how much revenue your chats produce

One line on your order-success page links every sale to the chat and the agent that helped. Analytics now shows chat-assisted revenue and revenue per agent.

Add this to your thank-you page:

• VisitorConnect.track("purchase", { amount: 1499, order_id: "A-1042" })

VisitorConnect attributes the order to the visitor's most recent chat within 7 days and to the agent who handled it. Analytics gets a "Revenue from chats" card, the chat room shows purchases, and the Customers page shows lifetime revenue per contact. Agents can also send a UPI/card payment link from inside a chat — the receipt appears in the room and counts as chat revenue.