See every visitor in real time, talk to them by chat, WhatsApp, voice & video, let AI answer when you can't, and know exactly which conversations turn into revenue — from one dashboard that works on your phone.
Free forever plan · Setup in 2 minutes · No coding required
Trusted by leading companies worldwide
Track visitors, chat, call, share screens, let AI answer when you can’t, and get notified on your phone — one line of code on any website.
AI answers visitors by chat and by voice when nobody is online, hands off to a human on request, suggests replies, tags every chat by sentiment, intent and lead score, summarises and translates 100+ languages live, and reviews every closed chat for policy slips.
A weekly "what customers are asking" report, follow-up lists for unhappy chats, canned-response suggestions mined from your history and per-agent coaching scores — all generated automatically.
Turn any chat into a call. Visitors and agents can start voice or video calls right inside the widget — mute, camera, timer, and a call log per conversation. No app installs.
See the visitor's screen to solve issues faster, or share yours to walk them through it. Works across NATs and mobile data thanks to our built-in relay.
Never miss a lead. Agents get push alerts for new chats, messages and incoming calls on desktop and phone — even when the dashboard is closed.
Add the dashboard to your home screen and run it like a native app — full-screen, fast, with an offline page and app shortcuts to waiting chats.
Embed the same widget on all your websites and filter visitors by website, page URL, country (with flags), device or source. Page-by-page journeys, even in single-page apps.
One line — VisitorConnect.identify({name, email}) — and your logged-in users show up by name in the dashboard, with custom data and searchable history.
WebSocket-powered instant messaging. File sharing, image preview, emoji, typing indicators, read receipts, and one-tap email transcripts — zero latency.
See every visitor in real-time — IP, browser, OS, device, location (country/city), pages visited, referrer source, and time on site.
Match your brand — colors, title, position, welcome and offline messages. Isolated from your site's CSS, full-screen on phones, and locked to the domains you allow.
Add unlimited agents. Auto-assign chats with least-busy routing. Transfer between agents. Whisper mode for internal collaboration.
Hourly visitor charts, browser/device breakdown, traffic sources, agent performance stats, CSAT ratings, and SLA monitoring.
Create reusable replies. Type / to instant-search and insert. Quick reply chips for common scenarios. Save hours daily.
Desktop push notifications, email alerts for new chats, unread count in browser tab, sound alerts — never miss a message.
Auto-popup chat invitations after custom delay. Configurable message. Engage visitors before they leave your site.
Connect to any system with webhooks. Events for chat created, closed, new message. HMAC signature for security. Slack-ready.
Each account is fully isolated. WebSocket token auth, CSRF protection, rate limiting, visitor banning, and role-based access.
Set working hours — widget auto-switches to offline mode. Custom offline message. Offline form collects leads while you sleep.
Activity log tracks every action — who joined, transferred, closed chats. Chat transcripts downloadable. Full message archive.
One script tag on any site. Everything else connects through the JavaScript API, webhooks and your own AI key — no marketplace lock-in.
Paste the embed before </body> (or in the builder's "custom code" box). Domain allow-list keeps your key safe.
Route changes are tracked automatically (pushState). VisitorConnect.identify(), .track(), .open() and more from your code.
Signed webhooks for chat.created, chat.closed, message.new, lead.hot and offline.message — plug into any automation tool.
Identify logged-in users (name, email, plan, custom fields) so agents see who they're talking to; push transcripts and leads to your CRM with webhooks.
Identify APIBuilt-in AI works out of the box. Add your free Gemini key for dedicated quota — auto-answer bot, smart replies, tags, summaries, translation, coaching.
AI setupInstall the dashboard as an app on any phone, get push alerts for chats and calls, and email transcripts to visitors automatically.
Push & PWAHelp shoppers find products, recover abandoned carts, and increase conversions with real-time chat.
Onboard users, handle technical support, and track feature adoption with visitor analytics.
Answer student queries, guide admissions, and provide real-time academic support.
Patient inquiries, appointment booking, and real-time support for medical portals.
Calls, screen sharing and AI are included — not add-ons. Priced in rupees, built for India-first teams that sell worldwide.
| Feature | VisitorConnect Recommended |
Tawk.to | Tidio | Crisp | Zendesk |
|---|---|---|---|---|---|
| Free plan | Forever free | ||||
| Real-time visitor tracking & journey | Built-in | Limited | Add-on | ||
| Voice & video calls in the widget | Included (Pro) | Paid add-on | Top plan | Add-on | |
| Two-way screen sharing | Included (Pro) | Paid add-on | Co-browse, top plan | ||
| AI auto-answer assistant | All plans, your key | Paid add-on | Paid per chat | Paid | Paid |
| AI smart replies & tone rewrite | Limited | Paid | Paid | ||
| Sentiment, intent & lead score on every chat | Paid | ||||
| Live two-way translation | Paid | Paid | |||
| Chat summaries & agent coaching | Paid | ||||
| Weekly "what customers ask" report | |||||
| WhatsApp & Instagram DMs in the same inbox | All plans | Paid add-on | Paid | Paid | Paid |
| Co-browsing & session replay, no install | Top plan | ||||
| AI voice assistant answers calls | |||||
| Revenue attribution to chats & agents | Limited | Paid | |||
| UPI / card payment links inside chat | |||||
| Agency mode (many client workspaces) | Paid | Paid | |||
| Push notifications + installable app (PWA) | Native apps | Native apps | Native apps | Native apps | |
| Whisper / internal notes | |||||
| Webhooks & JavaScript API | All plans | Higher plan | |||
| Pricing in ₹ with UPI, cards & GST invoices | |||||
| Starting paid price | ₹1,499 / mo | $0 + add-ons | ~$29 / mo | ~$95 / mo | $55 / agent / mo |
Based on the vendors' public pricing pages, Sep 2026. Plans and features change — check before you decide. All trademarks belong to their owners.
Four simple steps to start tracking visitors and chatting with customers.
Sign up in seconds — no credit card required. Get instant access to your dashboard and all features.
Copy a single line of JavaScript code. Works with WordPress, Shopify, React, or any HTML website.
See every visitor — their browser, device, location, pages they browse, and how long they stay.
When a visitor starts a chat, you get notified instantly. Reply in real-time and close more deals.
Your command center for visitor tracking and live chat — real-time stats, actionable insights, gorgeous UI.
Start free. Upgrade when you're ready. No hidden fees.
For small websites getting started
≈ $19/mo · ₹14,990/yr (2 months free)
≈ $79/mo · ₹59,990/yr (2 months free)
"The visitor tracking is incredible. Knowing which pages customers browse before chatting gives our sales team a huge advantage. Best tool we've used."
"Setup took literally 2 minutes. The dashboard is gorgeous and the real-time tracking is so smooth. Our agents love the chat interface."
Join thousands of businesses using VisitorConnect to track visitors and engage customers in real-time.