Compare
Why Teams Switch to VisitorConnect
Calls, screen sharing and AI are included — not add-ons. Priced in rupees, built for India-first teams that sell worldwide.
| Feature | VisitorConnect Recommended |
Tawk.to | Tidio | Crisp | Zendesk |
|---|---|---|---|---|---|
| Free plan | Forever free | ||||
| Real-time visitor tracking & journey | Built-in | Limited | Add-on | ||
| Voice & video calls in the widget | Included (Pro) | Paid add-on | Top plan | Add-on | |
| Two-way screen sharing | Included (Pro) | Paid add-on | Co-browse, top plan | ||
| AI auto-answer assistant | All plans, your key | Paid add-on | Paid per chat | Paid | Paid |
| AI smart replies & tone rewrite | Limited | Paid | Paid | ||
| Sentiment, intent & lead score on every chat | Paid | ||||
| Live two-way translation | Paid | Paid | |||
| Chat summaries & agent coaching | Paid | ||||
| Weekly "what customers ask" report | |||||
| WhatsApp & Instagram DMs in the same inbox | All plans | Paid add-on | Paid | Paid | Paid |
| Co-browsing & session replay, no install | Top plan | ||||
| AI voice assistant answers calls | |||||
| Revenue attribution to chats & agents | Limited | Paid | |||
| UPI / card payment links inside chat | |||||
| Agency mode (many client workspaces) | Paid | Paid | |||
| Push notifications + installable app (PWA) | Native apps | Native apps | Native apps | Native apps | |
| Whisper / internal notes | |||||
| Webhooks & JavaScript API | All plans | Higher plan | |||
| Pricing in ₹ with UPI, cards & GST invoices | |||||
| Starting paid price | ₹1,499 / mo | $0 + add-ons | ~$29 / mo | ~$95 / mo | $55 / agent / mo |
Based on the vendors' public pricing pages, Sep 2026. Plans and features change — check before you decide. All trademarks belong to their owners.
Switching is a 10-minute job
Remove the old script, paste ours, invite your agents. Canned responses and help articles can be pasted in; the AI reads your website for the rest.
1
Install
One script tag; works with your existing site and forms.
2
Connect
WhatsApp number, Razorpay for payment links, your Gemini key (optional).
3
Go live
Agents install the dashboard on their phones and get push alerts from minute one.