Your widget now answers calls when nobody is online — with an AI voice assistant

Visitors tap the call button, talk, and get answers from your knowledge base in their own language. The transcript is saved and a human can take over any time.

Voice is the most natural way to ask a question. When your team is offline, the call button in the widget now starts a voice conversation with the AI assistant.

• Speech is transcribed in the browser (Chrome, Edge, Safari), answered from your knowledge base and help articles, and spoken back in the visitor's language.

• Everything is saved as a normal chat, so agents see the transcript and can follow up.

• Saying "human" or tapping "Talk to a human" hands the conversation to your team.

No extra cost, no phone numbers, no app installs.